I bought something off eBay about two weeks ago which never arrived, and when I check the tracking status, it reads that it is in the same place it's been since October 27th (Elizabethport, NJ). I think it's safe to say I won't be getting what I ordered, so the question is, who would I contact about this first: the post office, or the eBay seller I purchased the item from? Damn, this pisses me off.
This happened to me once. I did end up getting the thing in the mail, about 2 months later. It was a text book, so by that time it was too late. I called the seller and they said it was out of their hands and that they weren't obligated to issue a refund. I didn't think to call the post office, that might be a good idea. At the least they could tell you where to go from there.
Call whatever is getting it there. Give them the tracking information. Make sure you ask for a full refund if nothing improves.
File with paypal if they blow you off on fleabay.Its will drag it out, But you will win. In the meantime, Call the post office first and talk to the post master. Have him find it and call you back when he has it in his hand. Then have him put it back in circulation so you have the item.
file a paypal dispute if it's within the time limits they set if you didnt use paypal then you just cross your fingers..sing a little song and kick yourself in the ass
Thanks, E.H. I actually have found a UPS package under my welcome mat. It looked like one of those pics of a cat with a slice of bread on it's head, lol. Not well hidden at all. And I've read about others finding packages in their bushes.
How many sorting centers did it come through before it got stuck in that one? I've had RCs that came from overseas that stayed in US customs for over 2 weeks. I got the item and it had been opened and re taped with tape that said us customs. I guess they never could find out what that white powder was and sent it on. I was sure I was gonna get a letter instead. I don't know that there's a customs point in NJ tho, usually it comes through NYC customs. They have one in queens and another one I forget where where in NYC, also one in Chicago. Did it says it arrived there but never departed? If it departed but never arrived anywhere else then something probably went wrong. If it was just a regular sorting center it shouldn't stay there that long.
UPS were supposed to get a package to me within 3 days from China to New Zealand. It got to Auckland, New Zealand after 36 hours. It then sat in Auckland for 4 days before some idiot totally changed the address on it - despite it already having the correct address including postcode - it then sat in the courier processing centre for another four days before I called and found out wtf was going on. I was told they couldn't figure out where it was going to so they just left it. Despite it having my number on it, and the sender's number. Needless to say I would rather eat my own brain than use them again.
is it at a UPS or Fedex? I think you'd call them and they'll let you come by to pick it up with your state ID to confirm you're the person who ordered the item. Something like that happened to me. My package was stuck at Fedex because it got sent back after being delivered because apartment number wasn't written on it.. I just re-read and noticed you said it's in nj, so scratch the above, I guess...or road trip? joking... call the post office/fed ex/ups it's stuck at.. I think you'll still get your package. There's just probably a delay for whatever reason..
At my last job we would send samples of pigment through ups . We had a rush order one time. Just got the 3 ounce can out in time. It was insured for $400. I can just imagine the punk that stole it thinking they were getting something worth hundreds of dollars in a tiny box. You know they must have been thinking jewelry. I would love to see the look on his face when he sees a completely useless can of paint that dosnt dry.
