Software industry needs to learn a language.

I get SO irritated when I find what looks like REALLY COOL software online..probably stuff I could really use and/or enjoy but when takes deciphering the incoherent babble of the directions or help features written by people who don't seem to know how the parts of a sentence are supposed to form a rational idea, then the whole effort by the designers and by people like me, who attempt to understand how it's supposed to work is all a great big humongous waste!!!

And what bugs me about it the most is that a lot of the time it will give you all kinds of (sometimes even understandable) information about features you are least likely to use, but when it comes to the use of the most BASIC feature---like the one the whole program is supposed to be about, they just leave you guessing at cryptic non or partial sentences that might be decipherable by someone who knows all the terms and can toss them around glibly, but who less educated like myself who just know basic comuter using stuff aren't going to understand worth a damn!

And I'm not just talking about technical jargon though, either, these pinheads don't even put sentences together that make sense.

Like this one I was just struggling with: " You can go to a marked URL in the current QuickMarks are persistent across browser sessions. "
It sounds like he started a sentence, forgot to finish it, then finished another sentance forgeting to start it!!! I mean if you want your product to be usefull, don't you think you would at least do some proofreading so people have some clue where your head is at?

HUH?! That sounds like me talking after taking too much acid! I'm STILL trying to figure out how your supposed to select bookmarks in this mousless system, and I'm pretty much just going to have to give it up.

Has anyone else noticed this lack of communication that makes otherwise simple to use programs useless to all but the most well versed computer nerds? I think it's time for a consumer revolt on that front.

Maybe a day of boycotting software to get the message to these numbsckulls that writing understandable support literature is just as important as the design and production. Cuz it's all just junk if no one can read the how to! Just had to get that off my chest. I KNOW I'm not the only one!

Maybe the techies just need to hire out some people who can talk to write the literature..hell! Stallone or Shwartzenegger would be a huge improvement I'm sure!

 

Perhaps they use that terminology to try to standardize the terms. We are in a time where knowledge in computers is a must need. It dosn't take much to understand what it is they are saying if you just search the terms you dont understand. Try wikipedia.

 

Aww bring back the user friendly days of dos. What fond memory's of typing program name /help lol.... On the other hand if they did that then the black art of computers and wat some ppl get paid a lot of money for would be lost.

 

I do tend to agree i bought my grandad a sat nav and he used the instructions included and had no clue how to use it so i spent a short while writing him step by step guide on how to use it he is fine with it now rarely here from him with a problem with it. I don't understand y the manufactures of this and other products and software could do that in the first pace.

i think they have some kind of deal with the 'for dummies' people so you buy there books *joke*