A have a friend...let's hypothetically call her E. E is book-smart but has no common sense. I was telling her about my alcoholic grandfather. Here is how the conversation went: Me: So he's going into this 12-step program. E: A what program? Me: It's a program with 12 steps. You move on to the 2nd step after you've accomplished the goals of the 1st step, and so on. E: Is there an elevator?