Had to replace a lost license. They said I had too much hair in my face and no forehead. Oh well. I did manage to pass the photo thing somehow. .
that happened to me, they kept moving my overgrown bangs out of my face (like they had permission to touch meh) and kept saying "this just wont work" you hasto be able to see the face for the ID though
Don't feel too badly. They rejected my mother's passport picture twice as she was too fair in it. Third time they accepted it. Go figure.