something like that happened. i dont remember what they said but i grabbed the cup from their hand and tossed it in the trash
captainLS, it sounds like a movie should be made about your days at the store...like clerks but better
Working customer service is sometimes just fantastic. I mean, you don't get these kinda stories when you work behind a desk.
We had a district manager from another district at our store helping us out when we got new registers because ours was helping another store and I had my worst customer EVER that day. She chased me behind the counter to the credit card machine, screaming at me. She had already torn up her check and thrown it in my face because we did them electronically back then so I was giving her the check back and asking her to sign the receipt for the electronic transaction and for some reason the dumb bitch couldn't get the process through her head, so it pissed her off that she had already signed her check and she had to sign the receipt, too?!?! The funny thing is, she didn't even have to fill out her check period, all the machine did was read the number on the bottom. Anyway, so she gives me her credit card instead and our machine is by the drive-thru window because our company won't send us one for the front, so I went to scan and she comes barreling through, this King Kong of a woman, screaming about laws and the BBB and blah blah blah. It was the most terrifying situation ever, my space was SO invaded. We should've called the cops on her. But anyway...eesh.
This is why I bought my smokes at the gas station. Convenience store clerks are natural born asshats. Stick to a 9-key register, it's what you do best. And there should be a $20 bounty on ICP fags. I'd get rich on that shit.