yeah, ive oredered from there...but it sucks. pricey shipping, and it takes FOREVER to get to you. id suggest everyonedoesit.com, showmeglass.com, and 1percent.com(not a big selection but they give you mad freebies and are super fast)
i have had a lot of success with northwestglassart.com the guys there are really cool and the pieces arn't that expensive.
Good thing I bought a molino sherlock bubbler. What I don't like is that it's kinda mass produced. Not that I expect to run into anyone with my same exact piece it's just I like the idea of having an original piece. My spoon is an original piece and there will probably never be another.
grasscity is good if you buy something over 100. If you dont want that expensive shipping fee. Yes it is trust worthy.
There reliable, I ordered a glass bowl from there and its great, got some blueberry crypt(smells greattt) to go with it from a friend. Be careful on the cheap bongs though, I heard the glass is really thin, you get what you pay for.