I don't QR, so don't ask!
Published by Duncan in the blog Duncan's Blog. Views: 231
This evening I picked up a few items at SAFEWAY. Bread was on sale with a digital coupon. So, when I got to the cashier I asked her if she had a digital coupon on her. She said that I needed to get it on my phone. I told her I don't carry a phone and the one I own is a flip phone. It doesn't use apps or QRs. I asked her if she could use her phone and she said no.
So I told her she could keep her overpriced bread with the digital discount and that I would cross the street to ALDI where the bread is cheaper without discounting.
When she gave me my receipt, she said there is a $5 coupon on the bottom of the receipt. It's a JUST FOR U discount.
So I went back to the shelf and got a box of WASA crispbread ($5.25). When I went to the self-serve, I couldn't get the coupon to scan. I asked for help from one of those mercenaries that helps folks at the self-serve kiosks. She told me that I needed to download this. I told her it was paper. I told her I don't have a phone, or an app, or a QR, and I asked her if SHE could download it somewhere and give me my $5 discount. She said, "No."
So I told her to take back her box of WASA and I told her that I would no longer be using the store for making purchases because I could go to TRADER JOEs, ALDI, ALBERTSONS, or GROCERY OUTLET without the need of a phone, or an app, or a QR. She did her overriding with her badge and gave me the receipt back. I told her I wasn't going to use the receipt because it is absolutely useless to me.
I have told many stores that I do not need to accommodate myself to them. THEY need to accommodate to me. If I go into a restaurant that won't serve me without using QR thingies I tell them I can take my business to the cash-only taco stand across the street.
I don't want to be beholden to gimmicks. And I don't want to have to key in data so that a store can have a database on all my purchases. I even tell businesses that I refuse to talk to their automated voice-recognition robots. When I call someone, the store should assume I am using a rotary dial phone. And when I say I want to speak to a person, I want to be connected to a person. If the phone hangs up on me for not speaking to the computer, I write a directed letter to the company and tell them in no uncertain terms that their system is broken. It's broken and I am not paying to get it fixed.
I don't like robotic voices that say dumb sh*t like, "I'm sorry," "I'm having trouble understanding you," or bullsh*t that makes it sounds as if it is sentient. You are a voice operated answering machine and nothing more.
Let's not get started on how I feel about calls that get routed to the Third World and handled by people who don't speak English. One woman even had the nerve to tell me she was in Manhattan. I told her, " Look, lady, I can hear the roosters in the background. So, in the words of Carol Brady, 'CUT THE CRAP, JAN!' "
Well, that's my 2 cents for the evening. VONS will not be getting another Yankee dollar from me until they make some changes.
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